Mgr, Product Management


: $161,970.00 - $161,970.00 /year *

Employment Type

: Full-Time


: Information Technology

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Company Overview:
Charter Communications is America s fastest growing TV, internet and voice company. We re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter s business strategy and it s the philosophy that guides our 90,000 employees.
Responsible for the definition of the processes used by which we define, implement and launch our Spectrum Mobile products (from ideation to successful product launch). This role will assume leadership in ad-hoc cross-functional collaboration for process optimization focused on improved quality and delivery times. Gathering input, organizational change management, authoring of delivery requirements definition will be at the center of this fast paced, highly visible effort. The role will report to the Director, Mobile Product Delivery, but will operate in a highly matrixed environment with a number of key stakeholders, lead organizations and cross-functional teams.
Actively and consistently support all efforts to simplify and enhance the Mobile product delivery processes.
Deep understanding of industry best practices in project development process specific to delivery methodologies and translate appropriate steps for unique, tailored and appropriate organization needs.
Collaborative information gathering to translate high level process goals into specific sub-processes with appropriate documentation.
Develop communication plan for stakeholders and process participants.
Proactively identify analysis to support the effort and conduct with deep project delivery analytics when appropriate while maintaining an eye toward the bigger picture program and portfolio.
Support the development and communication of project delivery strategies dependent on new services/features to drive quality and streamlined project delivery. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Lead content, product launches and enhancements of products in the Mobile Product operating unit to include working with business and technical cross-functional teams.
Drive the execution and delivery for mobile product lifecycle management from new launch to include offers and key promotions through to the product end of life.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services
Aptitude and eagerness to learn from a new environment and make an impact quickly
Ability to manage and foster change
Ability to lead large, cross-functional teams in order to achieve business goals and results
Ability to listen to multiple points of view and synthesize against goals for recommendations
Ability to plan, prioritize and organize effectively and independently
Ability to handle multiple projects and tasks
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to analyze and interpret data and synthesize recommendations from project delivery data
Ability to communicate with all levels of management and company personnel
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Proficiency with Word, Excel, PowerPoint
Good organizational and office management skills
Excellent cognitive and communication skills
Excellent analytical skills
Strong business sense and sense of urgency to achieve business results
Undergraduate degree required
MBA preferred, but not required
Prefer technical degree related to the telecommunications field or operational/process optimization
Project Management Professional (PMP) certification desired
Related Work Experience / Number of Years
Product Development Process 3-5
Related industry experience (Cable, Telecommunications,
Software/Online Services) 3-5
Office environment
Limited Travel
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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