Director of Client Relations

Compensation

: $125,005.00 - $202,330.00 /year *

Employment Type

: Full-Time

Industry

: Executive Management



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We are a client-focused law firm specializing in all types of personal injury cases. As we continue to grow, we have the happy problem of needing more staff. We are looking to hire a high-quality, bilingual (English/Spanish) Director of Client Relations in the Orlando area who will be responsible in facilitating a great customer service experience with both existing and potential clients. Duties include maintaining communication with our Attorneys and assigned team members to ensure efficient timelines of intake procedures, provide clients with all required documentation and intake submission requirements and ensure all documentation is received. An ideal candidate has excellent leadership, communication, and organizational skills, takes initiative, uses good judgment, and remembers that our clients are the most important part of what we do. Position is ideal for a sales professional with prior Customer Service experience.



Job Requirements:

Duties include maintaining communication with our Attorneys and assigned team members to ensure efficient timelines of intake procedures, provide clients with all required documentation and intake submission requirements and ensure all documentation is received. An ideal candidate has excellent leadership, communication, and organizational skills, takes initiative, uses good judgment, and remembers that our clients are the most important part of what we do.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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