Business Development Manager Fraud PreventionLocation: Seattle, WA 98101Direct Hire -Salary + Benefits Overall Job Purpose: Reporting to the Director Analytics & Consulting Services and working closely with our clients, this role acquires and manages fraud-related client engagements. This is a customer-facing role and a key part includes pre-sales support in collaboration with our business development team. The Business Development Manager Fraud Prevention will be a key member of our start-up like and very dynamic Analytics & Consulting Services team that supports pre-sales and the implementation and delivery of Financial Advanced Analytics projects. Our mission is to revolutionize Finance through Business Intelligence, Advanced Analytics and Behavioral Biometrics. The Business Development Manager Fraud Prevention contributes to this mission by leading all technical aspects of the Fraud Prevention sales process, requirement gathering, solution design, software implementation and support to the agreed service level and specification. Job Duties Lead all technical aspects of the sales process to attract new clients in collaboration with our business development team, including product demos, facilitating technical sales discussions and managing Proof of Concepts Within pre-sales you identify organizations and their key decision makers, which are in need for Analytics & Consulting Services You represent Arvato Financial Solutions at trade shows, conventions and industry events Understand customers use cases and tailor solutions to their needs Develop fraud prevention strategies for our clients by performing more complex analysis and modeling Use multiple databases to acquire statistical, financial, transactional, and non-monetary event data of our clients to identify their fraud patterns Gather, arrange, process, and model data to support fraud detection strategy development specifically the ability to write, interpret, and data mine the results of queries in large data environments Perform technical implementation of our account protection technology and oversee performance monitoring Serve as subject matter expert with regards to fraud detection systems in order to consult clients how to best leverage technology Act as the key point of contact for client engagements and projects Ensure client satisfaction as well as good working relationship with all stakeholders and partners Demonstrate leadership daily, influencing and motivating others without direct authority, continually identifying and implementing continuous improvement opportunities across the team Key Result Areas Develop and roll-out cutting edge Behavioral Biometrics, Advanced Analytics, BI & Reporting solutions for our clients and drive growth of Client s Analytics & Consulting Services team Deliver Financial Advanced Analytics consulting projects within our clients fraud prevention departments Implement our account protection technology, documenting and implementing anti-fraud models, standards and guidelines as required Manage client engagements end-to-end at high level of customer satisfaction Ensure transparency along the entire project delivery towards internal stakeholders, partners and our clients Measure and document ROI/business impact for business enhancements Generate new projects with existing clients and support the acquisition of new clients and projects Work with business leaders to explain and level set fraud event issues and concepts Person Spec and Competencies (Please read in conjunction with the Key Result Areas) Essential Qualifications, Training and Experience: Relevant technical bachelor s degree plus 5 years relevant professional experience in fraud detection and/ or investigation preferably in the financial services industry or master s degree plus 3 years professional experience in related fields Technical knowledge in fraud detection or authentication domains and knowledge of fraud schemes with a focus on account takeover Strong knowledge of fraud prevention industry practices, tools and performance measurements as well as solid understanding of current and future business needs met by infrastructure platforms Ability to act as a bridge between finance business processes, technology and data/analytics Strong communication skills with a consultative, client-focused approach and the ability to communicate complex topics across varying levels of management Track record of successfully delivering projects by developing strong relationships and effectively driving key measures via metrics and reporting Desirable Qualifications, Training and Experience: Experience in Business Development, Sales and/or Pre-Sales Strong technical aptitude and ability to quickly learn new lines of business, processes, software, systems, and client needs Ability to understand API specifications Certifications in relevant technologies, methods, or platforms Sales enablement experience running Proof of Concept on customer site or presenting live demos Experience in financial business processes such as credit management, accounting or collections Familiar with PMI and Agile project management methodology Experience with change management concepts and methodology Ability to work well with people from various disciplines with varying degrees of technical experience
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